The Federation was formed in 1947 to establish an authoritative organisation specifically concerned with the Window Cleaning Industry and its subsidiary services and is the professional Employers Trade Association for window cleaners.
In almost any business or industry, a collective body of professionals will virtually always be more powerful than an individual person or company. This is especially true when the body is recognised by the Government as an authority on the industry. Such organisations can do many things such as influencing regulations, advancing the interest of members and creating new operating methods to enhance safety. An industry body provides credibility, expertise, influence and access.
As a member of the Federation of Window Cleaners since August 2010, Ottimo adhere to the Federations Charter of good practice:-
• To be of good service;
• Equal treatment to all customers;
• To attend to problems as they arise quickly and efficiently and to respond to complaints immediately;
• To be compliant and aware of Health and Safety regulations and to keep abreast of new regulations as and when they are implemented and promoted by the federation;
• That all members and their employees should receive suitable and sufficient training to enable them to work in a safe and competent manner;
• Encourage employees to develop their skills and abilities to the highest degree.
